Online Ordering for Restaurant Zero Commission Pakistan

Foodpanda charges Pakistani restaurants between 25% to 35% commission per order. This means if a customer orders PKR 1,000 worth of food, you only receive PKR 650-750. The rest goes to Foodpanda as commission, delivery fees, and payment gateway charges.

For a restaurant doing PKR 1 million in monthly sales, that's PKR 250,000 to PKR 350,000 lost every single month. That's PKR 3-4 million per year!

The solution? Switch to a commission-free online ordering system like OnlineOrder.pk. You pay a fixed monthly fee (starting PKR 4,999) and keep 100% of every order.

Calculate your exact savings here →

The only way to completely avoid Foodpanda commission is to have your own direct online ordering system. Here's how:

• Step 1: Get your own branded website where customers order directly from you
• Step 2: Get your own mobile app (Android & iOS) under your restaurant name
• Step 3: Train customers to order directly by adding QR codes on tables and offering small discounts
• Step 4: Keep 100% profit. Pay only fixed monthly fee of PKR 4,999-25,000

With OnlineOrder.pk's commission-free system, you stop paying 35% to Foodpanda and start keeping every rupee.

Read our complete step-by-step guide →

OnlineOrder.pk pricing starts at PKR 4,999/month — that's less than what many restaurants pay in weekly Foodpanda commission.

We have four transparent plans designed for different restaurant needs:

• Basic (PKR 4,999/month): Branded website + online ordering system. Perfect for small cafes and takeaways.
• Standard (PKR 9,999/month): Includes Android branded app + custom domain. Ideal for growing restaurants.
• Professional (PKR 15,000/month): iOS + Android apps + social media marketing. Best for established restaurants.
• Golden (PKR 25,000/month): Complete POS + KDS + inventory management. All-in-one solution for multi-branch operations.

No hidden fees. No commission. No surprises. One-time app development fee applies for Standard, Professional, and Golden plans (PKR 25,000-35,000).

View complete pricing details →

No hidden fees. What you see is what you pay. We believe in complete transparency — unlike delivery apps that hide costs in fine print.

What's included in your monthly fee: Website hosting, software updates, security monitoring, 24/7 support, and all core features.

One-time costs (only if you choose app plans): PKR 25,000-35,000 for Android/iOS app development. You pay once, and the app is yours forever.

Separate costs (not charged by us): Domain name (PKR 1,000-2,000/year) and POS hardware if you choose the Golden plan.

No setup fees for monthly plans. No per-order fees. No percentage cuts. No surprises.

See our transparent pricing →

No long-term contracts. You can cancel anytime.

We require 2 months advance payment for the first term (standard industry practice). After that, you're on a month-to-month subscription.

If you're not satisfied with our service, you can cancel with 30 days' notice. No penalties. No hidden cancellation fees.

Many of our competitors lock you into 12-month contracts. We believe in earning your business every month through quality service, not contracts.

Contact us to discuss your specific needs →

The savings are significant. Here's a real example:

Restaurant with PKR 500,000 monthly sales:

• Foodpanda commission (30%): PKR 150,000 LOSS per month
• OnlineOrder.pk fee: PKR 9,999/month (Standard plan)
• Monthly savings: PKR 140,001
• Yearly savings: PKR 1,680,012
• 5-year savings: PKR 8,400,060

That's money you could invest in better ingredients, staff training, restaurant expansion, or marketing to attract even more customers.

Calculate your exact savings using our calculator →

The one-time app development fee covers creating your custom branded mobile app. Here's what's included:

• Custom Android app design with your restaurant logo, colors, and branding
• Custom iOS app design (for Professional plan and above)
• App submission to Google Play Store and Apple App Store
• App store account setup guidance
• Testing and quality assurance

You pay once, and the app is yours forever. No monthly app fees. No per-download charges.

Compare this to hiring a freelance app developer who would charge PKR 200,000-500,000 for a single app — and then you'd still need ongoing maintenance.

Learn more about our branded mobile apps →

Yes. We offer discounted rates for restaurants with 2 or more branches.

Our multi-branch pricing is designed to help growing restaurant chains scale affordably:

• 2-3 branches: 10% discount on total monthly fee
• 4-6 branches: 15% discount on total monthly fee
• 7+ branches: Custom enterprise pricing

You manage all branches from a single dashboard. Track sales across locations, manage inventory centrally, and control menus per branch. The Golden plan with multi-branch POS is perfect for restaurant chains.

Contact us for a custom multi-branch quote →

We accept all major payment methods in Pakistan:

• Bank transfer (recommended for monthly subscriptions)
• JazzCash
• Easypaisa
• Credit cards (Visa, MasterCard)
• Debit cards

All payments are processed in PKR. No international transaction fees. You can set up automatic monthly billing or pay manually each month.

Note: For one-time app development fees, we require 50% advance payment before work begins and 50% upon completion before app store submission.

Contact our billing team for payment assistance →

We offer a free live demo — not an automated trial. Here's why that's better for you:

Instead of signing up and figuring things out on your own, we give you a personalized 15-20 minute demo on WhatsApp. We'll:

• Show you exactly how the system works for your restaurant type
• Answer all your specific questions in real-time
• Calculate your estimated savings based on your current sales
• Show you how your branded website and app will look

No obligation. No credit card required. No spam. Just a clear, honest demonstration of how we can help your restaurant grow.

Book your free demo on WhatsApp now →

Your customers order directly from YOUR branded website or mobile app — not from Foodpanda or any third-party platform.

Here's the complete flow:

1. Customer visits your website (e.g., yourrestaurant.com) or opens your mobile app
2. They browse your full menu with photos, descriptions, and prices
3. They add items to cart and proceed to checkout
4. They choose delivery or pickup and select payment method
5. Order instantly appears in your kitchen display system or prints automatically
6. Your team prepares the food
7. Customer receives real-time order updates via SMS or app notification

The key difference from delivery apps: YOU own the customer. Their contact information belongs to YOU. YOU can send them offers and build loyalty. And most importantly — YOU pay ZERO commission.

Explore our complete online ordering system →

Yes. You get your own branded Android and iOS apps under your restaurant name.

When customers search for apps, they'll find YOUR restaurant's app — not Foodpanda's, not some generic platform. Your app will feature:

• Your restaurant logo and branding colors
• Your full menu with photos and prices
• One-click reordering from past orders
• Push notifications for special offers (you control this)
• Loyalty points and rewards program
• Real-time order tracking

The app is published on Google Play Store and Apple App Store under YOUR restaurant name. Customers will search for "Your Restaurant Name" and find YOUR app.

No third-party branding. No Foodpanda logos. Just your restaurant.

See examples of branded apps we've built →

Setup takes 7 days from the day you provide all required information.

Here's what happens during those 7 days:

• Day 1-2: We design your branded website based on your restaurant's branding
• Day 3-4: We configure your menu, pricing, and delivery zones
• Day 5-6: We develop your mobile app (Standard plan and above)
• Day 7: We submit your app to Google Play and Apple App Store (approval takes 2-5 additional days)

You don't need to do anything — we handle everything. Once setup is complete, we provide a free training session for your staff.

Express setup available for restaurants in Karachi, Lahore, and Islamabad (contact us for details).

Read our complete setup guide →

Yes. Our system integrates with WhatsApp — orders sent via WhatsApp are automatically processed.

Many of your customers prefer ordering via WhatsApp. Here's how it works:

• Customer sends a message to your WhatsApp number (e.g., "I want 2 chicken burgers")
• Our system automatically converts the message into an order
• The order appears in your kitchen display system
• Customer receives confirmation and delivery updates via WhatsApp

No more manual order entry. No more lost paper slips. No more confusion about what the customer ordered.

This feature is especially popular with home chefs and small takeaways who already get many orders via WhatsApp. Now those orders go directly to your kitchen — no manual entry needed.

Enable WhatsApp ordering for your restaurant →

YOU own 100% of your customer data. This is one of the biggest differences between OnlineOrder.pk and delivery apps.

When customers order through Foodpanda, Foodpanda owns their data — not you. You can't see their email addresses, phone numbers, or order history. You can't send them offers.

With OnlineOrder.pk, every piece of customer data belongs to YOU:

• Every customer's name and phone number
• Every customer's email address (if provided)
• Complete order history (what they ordered, when, how much they spent)
• Delivery addresses and preferences

You can export this data anytime from your admin dashboard. Use it for SMS marketing campaigns, email newsletters, or personalized offers. Build YOUR customer database, not Foodpanda's.

Learn why owning your customer data matters →

Yes. Customers can choose between delivery and pickup at checkout.

For pickup orders: Customer selects "Pickup" at checkout, pays online or selects "Pay at pickup". They receive an estimated ready time and a notification when their order is ready.

For delivery orders: Customer enters their address, sees available delivery options, and selects delivery. You can set:

• Delivery zones (e.g., within 5km, within 10km)
• Minimum order amounts for delivery (e.g., PKR 500 minimum)
• Delivery charges (fixed fee or distance-based)
• Estimated delivery times

Customers can track their delivery in real-time through your app or website.

See all ordering features →

Yes. You have full control over discounts and promotions — no approval needed from anyone.

Unlike Foodpanda where promotions need approval and you pay extra fees, our system lets you create any offer you want:

• Discount codes: Create codes like "WELCOME10" for 10% off first orders
• Buy One Get One: BOGO offers on specific items
• Bundle deals: "Burger + Fries + Drink for PKR 599"
• Free delivery: Offer free delivery on orders above a certain amount
• Loyalty program: Reward repeat customers with points and discounts
• Push notifications: Send offers directly to your app users

You can schedule promotions for specific dates and times. All promotions show automatically on your website and app.

Learn about our marketing tools →

We support all major payment methods used in Pakistan.

For online payments (customers pay immediately):

• Credit cards (Visa, MasterCard)
• Debit cards
• JazzCash
• Easypaisa
• Bank transfers

For offline payments:

• Cash on delivery (COD)
• Pay at pickup

The payment gateway is fully integrated — customers don't leave your website or app to pay. All major Pakistani banks are supported.

You receive the full payment. No commission deducted. The only deduction is standard payment gateway fees (2-3%), which are applied by the payment processor, not by us.

See pricing and payment details →

Yes. You have two options for delivery.

Option 1: Use your own riders (recommended for most restaurants)

• You have full control over delivery times and quality
• Riders get notifications when orders are ready for pickup
• Customers can track riders in real-time
• You keep 100% of delivery charges

Option 2: Integrate with third-party delivery services

• Connect with Bykea, Swvl, or other delivery partners
• Orders are automatically assigned to available riders
• Customers see real-time tracking
• Delivery charges are handled automatically

Most of our clients use their own riders to maintain quality control and keep 100% of delivery fees. The system supports both options seamlessly.

Learn about delivery management features →

Yes. Your ordering website is 100% mobile responsive.

Over 70% of online orders in Pakistan come from mobile phones. That's why we built every website to work perfectly on:

• iPhones (all models)
• Android phones (Samsung, Xiaomi, Oppo, Vivo, Tecno, Infinix, etc.)
• iPads and Android tablets
• Desktop computers and laptops

The website automatically adjusts to any screen size. Buttons are large enough for easy tapping on phones. Text is readable without zooming. Checkout is streamlined for mobile users.

No app download required for customers who just want to order from your website. But for the best experience (and push notifications), we recommend customers download your branded app.

See how your website will look on mobile →

The Golden plan includes a complete restaurant POS system with these features:

• Order Management: Dine-in, takeaway, and delivery orders from one screen
• Billing & Invoices: Fast billing, split bills, discounts, refunds
• Inventory Management: Track stock levels, low stock alerts, auto purchase orders
• Staff Management: Track employee hours, sales performance, access levels
• Kitchen Display System (KDS): Digital screens for kitchen orders, no paper tickets
• Real-time Reporting: Sales reports, popular items, peak hours, customer insights
• FBR Integration: Generate FBR approved invoices automatically

Everything is cloud-based — access your data from anywhere, anytime.

See complete POS system features →

Yes. Our POS has offline mode. If your internet goes down, you can continue processing orders, billing customers, and managing your restaurant. Everything is stored locally and syncs automatically when internet is restored.

This is especially important for restaurants in areas with unreliable internet connections. You never have to turn away customers because of internet issues.

Learn more about offline POS →

Yes. Our POS works on iPad, Android tablets, Windows computers, and smartphones.

You don't need to buy expensive proprietary hardware. Use the devices you already have. Many of our clients use a simple iPad or Android tablet as their POS terminal. The interface is touch-friendly and easy for staff to learn.

See tablet POS options →

Yes. Our multi-branch management lets you control all locations from a single dashboard.

Track sales across all branches, compare performance, manage inventory centrally, and control menus per location. Perfect for restaurant chains and franchises.

Learn about multi-branch management →

Yes. Online orders from your website and app automatically appear in your POS and kitchen display.

No manual entry needed. No lost orders. The system is fully integrated — online orders, dine-in orders, and takeaway orders all appear in the same queue. Your kitchen staff sees everything in one place.

See how online orders sync with POS →

Yes. Inventory updates automatically when orders come in.

When a customer orders a chicken burger, your chicken and bun inventory decreases automatically. Get low stock alerts before you run out. Generate purchase orders automatically when stock reaches reorder levels.

Stop guessing. Know exactly what's in stock at all times.

Learn about inventory management →

Yes. The POS supports all common billing scenarios.

• Split bills: Divide a bill between multiple customers (by item or equal amount)
• Discounts: Apply percentage or fixed amount discounts to entire order or specific items
• Service charges: Add service charges automatically
• Tax calculation: Automatic GST/FBR tax calculation
• Refunds: Process refunds for returned or cancelled items

See all POS features →

Yes. Orders print instantly in your kitchen.

You have two options:

• Thermal printers: Orders print automatically on your kitchen printer
• Kitchen Display System (KDS): Orders appear on digital screens in your kitchen

No more shouting orders to the kitchen. No more lost paper tickets. Every order goes directly to where it needs to go.

Learn about Kitchen Display System →

Yes. Our POS system is fully FBR compliant.

Generate FBR approved invoices automatically for every order. All required tax calculations are handled automatically. Stay compliant with Pakistani tax laws without any extra effort.

Learn about FBR compliance →

Yes. Get real-time reports on everything.

• Sales reports: Daily, weekly, monthly, custom date ranges
• Popular items: See which menu items sell best
• Peak hours: Know when your busiest times are
• Staff performance: Track which staff members are performing best
• Customer insights: See customer order patterns
• Inventory reports: Track stock usage and waste

Export reports as PDF or Excel. Share with your accountant or use for business planning.

See all reporting features →

No. Our dashboard is designed for non-technical restaurant owners.

You don't need to know coding, web development, or app management. Everything is point-and-click:

• Update menu items: Type new name, price, description
• Add photos: Upload from your phone
• Create offers: Click buttons, set discount amount
• View orders: See everything on one screen

We also provide free training for you and your staff. If you can use Facebook or WhatsApp, you can use our system.

Read our simple setup guide →

Setup takes 7 days from when you provide all required information.

Here's what you need to provide:

• Restaurant logo (high-resolution PNG or JPG)
• Complete menu with prices and descriptions
• Branding colors (or we'll suggest based on your logo)
• Delivery zones and charges (if applicable)
• Restaurant address and contact info

You provide this once. We handle everything else. 7 days later, your system is ready to start taking orders.

Get the complete checklist →

Yes. You can update your menu anytime from your admin dashboard.

Changes appear immediately on your website and app. No waiting. No need to contact us. You have full control over:

• Adding or removing menu items
• Changing prices (as often as you want)
• Updating item descriptions and photos
• Setting item availability (e.g., "sold out" for specific items)
• Creating special offers and discounts

You can even schedule menu changes in advance. For example, set breakfast menu to appear only from 7-11 AM.

Learn how to manage your menu →

Our POS has offline mode — you can keep working without internet.

Here's what happens when internet goes down:

• You can still process orders and billing
• All data is stored locally on your device
• When internet returns, everything syncs automatically
• No data is lost
• No customer is turned away

Your website and app will not work without internet, but your in-store operations continue normally.

Learn about offline POS →

Yes. We take data security very seriously.

• Encryption: SSL/TLS encryption for all data transmission
• Secure storage: Data stored in encrypted databases
• Regular backups: Daily automated backups
• Access control: Only you and your authorized staff have access
• Monitoring: 24/7 security monitoring
• GDPR compliant: We follow international data protection standards

Your customer data belongs to you. We never sell or share your data.

Read our full privacy policy →

No. Our system works on devices you already have.

For the website and app: Nothing to buy. Everything runs in the cloud.

For POS (Golden plan): You can use:

• iPad or Android tablet (most common choice)
• Windows computer
• Smartphone (for small operations)

If you want receipt printers or kitchen printers, we can recommend affordable options (PKR 5,000-15,000). But these are optional — you can start with just a tablet.

Contact us for hardware recommendations →

Yes. We offer API integration with existing systems.

We can integrate with:

• Existing POS systems
• Accounting software (QuickBooks, Xero, etc.)
• Third-party delivery platforms
• Payment gateways
• ERP systems

Contact us with your specific requirements for a custom integration quote.

Discuss your integration needs →

The customer ordering app works on Android and iOS.

Your app is published on:

• Google Play Store: For Android phones (Samsung, Xiaomi, Oppo, Vivo, Tecno, Infinix, etc.)
• Apple App Store: For iPhones (all models)

The admin dashboard (where you manage orders, menu, reports) works on any web browser — desktop, tablet, or mobile.

See app features in detail →

Yes. Standard plan and above include a custom domain name.

Your customers will visit YOUR domain — like yourrestaurant.com — not a subdomain. This builds your brand and looks more professional.

If you already have a domain, we can connect it to your website. If you don't, we can help you register one (domain registration costs are separate, typically PKR 1,000-2,000/year).

Basic plan uses a subdomain like yourrestaurant.onlineorder.pk — still professional, but custom domain is better for branding.

Compare plans with custom domain →

We release regular updates — all free for subscribers.

• Security patches: Within 24 hours of discovery
• Bug fixes: Weekly as needed
• New features: Monthly or quarterly
• Performance improvements: Continuous

Updates are automatic — you don't need to do anything. Your website and app are always running the latest version.

Subscribe to our update newsletter →

Yes. Free training is included for all restaurants.

We provide:

• Video tutorials: Step-by-step videos in Urdu and English
• Live onboarding session: 30-45 minute video call to train you and your staff
• User manual: PDF guide with screenshots
• WhatsApp support: Quick answers to questions in Urdu

We ensure that you and your staff are comfortable using the system before we consider the setup complete.

Schedule your training session →

We offer 24/7 customer support through multiple channels.

• WhatsApp (fastest): Response within 5-30 minutes, 24/7
• Email: Response within 2-4 hours
• Phone (Pakistan): Available during business hours (9 AM - 6 PM)

Our support team speaks Urdu and English. We can help with technical issues, billing questions, feature requests, and any other concerns.

Most importantly, our support is Pakistani-based — not an offshore call center. We understand local restaurant challenges.

Contact support on WhatsApp →

Absolutely. We offer a free live demo on WhatsApp.

Here's what happens during the demo:

• We show you how the system works for your specific restaurant type
• We calculate your estimated savings based on your current sales
• We show you examples of other restaurants using our system
• We answer all your questions
• No pressure, no obligation, no credit card required

The demo takes 15-20 minutes. You can watch from your phone — no software to install.

Book your free demo now →

Our WhatsApp support is available 24/7 — including nights, weekends, and holidays.

We know that restaurants operate outside of normal business hours. Your system might have an issue at 10 PM on a Friday night during peak dinner service. We're here for you.

Send us a message on WhatsApp anytime. For urgent issues (system down, orders not coming through), we respond within 15 minutes even at 2 AM.

Non-urgent questions (billing, feature requests, training) will be responded to within a few hours.

Save our WhatsApp number for emergencies →

Yes. We have several resources to help you succeed.

• FAQ page: Detailed answers to 50+ common questions
• Video tutorials: Step-by-step guides for common tasks
• Blog: Articles on restaurant growth, marketing, and operations
• Help center: Searchable knowledge base in your admin dashboard
• WhatsApp broadcast: Occasional tips and updates (opt-in only)

We're also building a community of restaurant owners who share tips and best practices. Contact us to join.

Visit our FAQ page →

Yes. OnlineOrder.pk is perfect for cloud kitchens.

Cloud kitchens (virtual restaurants, ghost kitchens) have unique needs. Our platform addresses them:

• Multi-brand support: Run multiple restaurant brands from one kitchen
• Separate websites/apps: Each brand gets its own website and app
• Single dashboard: Manage all orders from all brands in one place
• Shared customer database: Cross-promote brands to your customers
• Delivery zone management: Set different zones for different brands

Many cloud kitchen owners use our platform to launch new brands quickly without building separate systems for each brand.

Learn about cloud kitchen solutions →

Here are proven strategies to move customers from delivery apps to direct ordering:

• QR codes on tables: Place QR codes on every table. Customers scan and order from their phones without leaving your restaurant
• Flyers in delivery bags: Include a flyer that says "Next time order directly and save 10%" with your website URL
• Small discounts: Offer 5-10% discount for direct orders (you still save 20-25% compared to Foodpanda commission)
• Email/SMS marketing: Use your customer database to send offers directly
• Loyalty points: Give extra loyalty points for direct orders

The key is to make direct ordering easy and rewarding. Once customers try your app, most will keep using it because it's faster and often cheaper.

Get more marketing strategies →

Yes. Our Basic plan is designed specifically for small restaurants, cafes, and bakeries.

Basic plan (PKR 4,999/month) includes:

• Branded website (subdomain like yourrestaurant.onlineorder.pk)
• Complete online ordering system
• Menu and offers management
• Order notification app
• 24/7 support
• 0% commission on every order

That's all you need to start accepting direct online orders. No upfront costs. No long-term contract. Start small and upgrade as you grow.

See Basic plan details →

Yes. Our system includes a built-in loyalty program.

You can set up:

• Points system: Customers earn points for every order, redeem points for discounts
• Birthday rewards: Send automatic birthday discounts to customers
• Referral program: Customers get rewards for referring friends
• Tiered rewards: Different rewards for different spending levels
• Automated offers: Send offers to customers who haven't ordered in 30 days

Loyal customers order more often and spend more. Our loyalty program helps you keep customers coming back.

Learn about loyalty program features →

Yes. When you save 25-35% on commission, you can share some of those savings with your customers.

Here's how it works:

• On Foodpanda, a PKR 1,000 order costs you PKR 300 in commission. Your customer pays full price.
• On your direct system, you pay PKR 0 commission. You could offer customers a 10% discount (PKR 900) and still earn more (PKR 900 vs PKR 700 on Foodpanda).

Everyone wins:

• Customers pay less for the same food
• You earn more per order
• Customers are happier and order more often
• You own the customer relationship

This is why customers prefer ordering directly once they know about the option. Lower prices, better service, and you get to keep their data.

Calculate how much you can save and share with customers →