Frequently Asked Questions
Find answers to common questions about OnlineOrder.pk restaurant POS system and online ordering platform in Pakistan.
Does OnlineOrder.pk charge commission on online orders in Pakistan?
NO. OnlineOrder.pk charges ZERO commission on any order across Pakistan. Unlike delivery apps which take 25-35% commission, we charge nothing per order. You keep 100% of revenue from Karachi, Lahore, Islamabad, and all Pakistani cities.
How much commission does Foodpanda charge in Pakistan?
Foodpanda charges Pakistani restaurants between 25% to 35% commission per order. On PKR 1 million monthly sales, you lose PKR 250,000 to PKR 350,000 every month to Foodpanda commission alone.
What is the best alternative to Foodpanda in Pakistan?
OnlineOrder.pk is the best commission-free alternative to Foodpanda. We provide your own branded website and mobile apps with 0% commission on every order. Restaurants in Karachi, Lahore, and Islamabad are saving millions annually by switching to direct ordering.
How can I avoid paying commission to Foodpanda in Pakistan?
To avoid paying commission to Foodpanda, switch to OnlineOrder.pk's direct ordering system:
- Get your own branded website and mobile app
- Customers order directly from you
- Pay only fixed monthly fee of 4,999 PKR
- Keep 100% profit. No percentage commission.
How much does OnlineOrder.pk cost for restaurants in Pakistan?
Our pricing starts at 4,999 PKR/month per branch:
- Basic: 4,999 PKR/month (website + online ordering)
- Standard: 9,999 PKR/month + 25,000 PKR one-time (Android app included)
- Professional: 15,000 PKR/month + 35,000 PKR one-time (iOS + Android apps)
- Golden: 25,000 PKR/month + 35,000 PKR one-time (Complete POS + KDS + apps)
No setup fees for monthly plans. No long-term contracts. Free demo available for restaurants in all Pakistani cities.
How can I start online ordering for my restaurant in Pakistan?
Here's the simple process:
- Step 1: Get a free demo on WhatsApp
- Step 2: We build your branded website and mobile apps within 7 days
- Step 3: Start taking direct orders from customers
- Step 4: Keep 100% profit. No commission. No hidden fees.
Serving restaurants in Karachi, Lahore, Islamabad, Rawalpindi, and all major Pakistani cities.
Do I get my own branded mobile app for my restaurant in Pakistan?
Yes. We provide:
- Branded Android app published on Google Play Store under your restaurant name
- Branded iOS app published on Apple App Store under your restaurant name
- Both apps display YOUR restaurant name, logo, and branding
- No third-party logos. No Foodpanda branding.
Who owns the customer data from online orders in Pakistan?
YOU own all customer data. Every customer email, phone number, order history, and preference belongs to you. Unlike delivery apps that keep your data, we give you complete ownership. Export data anytime for SMS or email marketing campaigns. We never sell or use your customer data.
How long does it take to set up online ordering for my restaurant?
Setup takes 7 days. We handle everything:
- Website development and design
- App submission to Google Play and Apple Store
- Menu upload and configuration
- Staff training (free)
Express setup available for restaurants in Karachi, Lahore, and Islamabad.
What is a restaurant POS system and why do I need one in Pakistan?
A restaurant POS system helps you:
- Process bills faster (reducing wait times for customers)
- Track sales and popular menu items across all your locations
- Manage inventory and reduce food waste
- Integrate online orders directly into your kitchen
- Own customer data for targeted marketing campaigns
Do I need technical skills to manage online ordering system?
No. Our dashboard is designed for non-technical users. You can update your menu, manage orders, and view reports without any technical knowledge. Free training included for all restaurants in Pakistan.
Can I accept JazzCash and Easypaisa payments in Pakistan?
Yes. OnlineOrder.pk integrates with all major Pakistani payment gateways:
- JazzCash
- Easypaisa
- Bank transfers
- Credit and debit cards
Customers across Karachi, Lahore, Islamabad, and all Pakistani cities can pay via their preferred method.
Can I use WhatsApp for orders in my restaurant?
Yes. Our system integrates WhatsApp so orders via WhatsApp are automatically processed to your kitchen display. No manual entry needed. Available for restaurants in all Pakistani cities.
Can I get a free demo for my restaurant in Pakistan?
Absolutely. Contact us on WhatsApp for a free live demo tailored for your restaurant type. We'll show you exactly how the system works for your business in Karachi, Lahore, Islamabad, Rawalpindi, or any Pakistani city. No obligation. No credit card required.
Do you provide training for my staff in Pakistan?
Yes. Free training is included for restaurants across Pakistan. We provide:
- Video tutorials in Urdu and English for all features
- Live onboarding session via video call
- User manual (PDF) in simple language
- WhatsApp support in Urdu for any questions
📌 Related Resources:
Pricing in PKR | Online Ordering System | Restaurant Mobile App | How to Start Guide | Foodpanda Commission | vs Foodpanda | Free DemoStill have questions?
We're here to help restaurants in Karachi, Lahore, Islamabad, and all Pakistani cities.
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