How to Start Online Ordering for Your Restaurant in Pakistan
A complete step-by-step guide to help Pakistani restaurant owners launch their own online ordering system. Zero commission. Own your customer data.
📞 Get Free Demo – Start TodayWhy You Need to Start Online Ordering for Your Restaurant
If you want to start online ordering for your restaurant in Pakistan, now is the perfect time. The food delivery market in Pakistan is growing rapidly. Customers increasingly prefer ordering food online rather than calling or visiting in person.
Firstly, having your own online ordering system helps you save money. Third-party delivery apps charge 25-35% commission on every order. Secondly, you own your customer data when you have your own system. Finally, you build your own brand instead of promoting someone else’s platform.
Step-by-Step Guide to Start Online Ordering
1 Choose Your Online Ordering Solution
First, decide which type of online ordering system you want. There are three main options: third-party delivery apps, basic website builders, or a complete branded solution like WOS. Therefore, evaluate each option based on your budget and requirements.
2 Select a Zero-Commission Platform
However, many restaurant owners don’t realize that third-party apps take 25-35% of their revenue. Consequently, we recommend choosing a zero-commission solution like WOS. This way, you keep 100% of your profits from every order.
3 Get a Branded Website and Mobile Apps
Your online ordering system should include a custom website with your restaurant’s name, logo, and colors. Additionally, you need Android and iOS apps under your restaurant’s brand. Subsequently, customers can order directly from YOUR app, not a generic delivery app.
4 Set Up Your Menu and Pricing
Once you have the system, upload your complete menu. Include categories, item descriptions, prices, and photos. Similarly, set different prices for delivery versus pickup. Moreover, you can add modifiers like size, spice level, and special instructions.
5 Configure Delivery Zones and Charges
Next, define your delivery areas. For example, you can set different delivery charges for different zones. Likewise, set minimum order amounts for each area. This helps you manage delivery costs effectively.
6 Connect Kitchen Printing System
Furthermore, integrate a kitchen printer with your online ordering system. When customers place orders online, the order prints automatically in your kitchen. Therefore, your staff doesn’t need to manually enter orders, reducing errors significantly.
7 Train Your Staff
After setup, train your staff on how to use the system. For instance, show them how to accept orders, update menu items, and use the kitchen printer. Similarly, train your delivery staff on how to mark orders as delivered.
8 Promote Your Online Ordering System
Finally, let your customers know that they can order online. Share your website link on social media, WhatsApp, and Google Business Profile. Additionally, add ordering links to your food packaging and receipts.
Benefits of Starting Online Ordering
- Zero commission – Keep 100% of your profit
- Own customer data – Build your own database
- Branded experience – Customers see YOUR brand
- Higher profit margins – Save 25-35% on every order
- Direct customer relationship – Send offers directly
- FBR compliance – Integrated tax reporting
Common Mistakes to Avoid
- Using third-party apps only – You lose 25-35% commission
- No mobile app – Customers prefer apps over websites
- No kitchen printing – Manual orders cause errors
- Not collecting customer data – Missing marketing opportunities
- Complex menu setup – Keep it simple for customers
Cost Comparison: Different Online Ordering Options
| Option | Commission | Monthly Cost | Setup Cost |
|---|---|---|---|
| WOS System | 0% | PKR 5,000+ | PKR 50,000+ |
| Third-Party Delivery Apps | 25-35% | PKR 0 | PKR 0 |
| Basic Website Builder | 0% | PKR 1,000-3,000 | PKR 20,000-50,000 |
As shown above, WOS offers the best balance of zero commission and complete features. Meanwhile, third-party apps charge high commissions that eat into your profits. Similarly, basic website builders lack mobile apps and kitchen printing.
Frequently Asked Questions
Q1: How to start online ordering for restaurant in Pakistan?
Answer: To start online ordering for your restaurant in Pakistan, first choose a reliable platform like WOS. Next, get a branded website and mobile apps. Then, upload your menu and set delivery zones. Finally, train your staff and promote your system. Contact us on WhatsApp +44 7880 748211 for a free demo.
Q2: How much does it cost to start online ordering for a restaurant?
Answer: The cost varies by platform. WOS starts from PKR 50,000 for complete setup including website and mobile apps. Monthly maintenance starts from PKR 5,000. Third-party apps have no upfront cost but charge 25-35% commission. Basic website builders cost PKR 20,000-50,000 but lack mobile apps.
Q3: Do I need a mobile app for online ordering?
Answer: Yes, having a mobile app is highly recommended. Most customers prefer ordering through apps rather than websites. WOS provides both Android and iOS apps under your restaurant’s brand name.
Q4: Can I integrate online ordering with my existing POS system?
Answer: Yes, WOS integrates seamlessly with our POS system. Orders placed online appear directly in your POS and print in your kitchen automatically. This integration saves time and reduces errors.
Q5: How long does it take to setup online ordering?
Answer: Setup typically takes 7-14 days depending on your menu size and custom requirements. App store approval takes an additional 3-5 days for iOS.
Q6: Do I need technical skills to manage online ordering?
Answer: No, WOS provides an easy-to-use admin dashboard. You can update your menu, manage orders, and send offers without any technical skills. We also provide free training.
Q7: Is FBR integration available for online orders?
Answer: Yes, WOS is fully FBR integrated. The system generates FBR-compliant invoices automatically for every online order. You can read more about FBR requirements at fbr.gov.pk.
Q8: What are the delivery options for online orders?
Answer: You can offer both delivery and takeaway. Set delivery zones, charges, and minimum order amounts for each area. Customers can also choose to pick up their orders from your restaurant.
Q9: How do I promote my online ordering system?
Answer: Share your website link on social media (Facebook, Instagram), WhatsApp Business, and Google Business Profile. Add ordering links to your food packaging and receipts. Send SMS offers to existing customers.
Q10: How to start online ordering for small restaurants with limited budget?
Answer: For small restaurants, WOS offers affordable solutions starting from PKR 50,000. You can also consider starting with just the website first and adding mobile apps later. Contact us on WhatsApp +44 7880 748211 for budget-friendly options.
Internal Resources to Help You Start Online Ordering
We have created city-specific guides to help you start online ordering in your area:
- Online ordering system for Rawalpindi restaurants
- Online ordering system for Islamabad restaurants
- Online ordering system for Lahore restaurants
- Online ordering system for Karachi restaurants
- Online ordering system for Faisalabad restaurants
- Online ordering system for Multan restaurants
Similarly, we have POS system guides for each city. Check our complete POS system for restaurants in Pakistan for more information.
Ready to Start Online Ordering for Your Restaurant?
Get a free demo of WOS online ordering system today. No obligation, just a live demo. We will show you how to start taking orders online within days.
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